Q. My trainer / download ..etc does not work! What should i do?
A. Use our Support System to report the problem and get more info, however this support desk is not for making requests or discuss game hacks with us. It is only for customers or potential customers who want to learn more about the trainer / mod / product before purchasing.

Q. Why are your reviews not posted instantly ?
A. Yes Reviews are set on admin approval because we are always having problems with spammers and haters, they keep spamming nonsense into reviews and asking stupid questions, review is no place for asking a question! Review is what it says .. REVIEW of a product. you write your opinion about it, that's it. We do allow negative reviews, but only if it's done in a professional way, if you hate the product, give details and explain why. Some people just say "omg it costs money wtf" and leaves negative feedback, that's just idiotism and we do not allow that. Pizza costs money too, you can't say "omg this pizza is shit just because it costs money".

Q. omg you require admin approval for reviews because you're afraid that people reveal you have virus in there!?
A. No, as said before, it is because of spammers and haters, if you post a negative review and explain yourself, we will allow it. This is not about negative or positive, it is about spamming and haters. For example if you post "omfg you idiot this should be free" .. then ofcourse we will not allow it, this is not even review, that's just a hate comment and not even a review.

Q. How can i be sure there is no virus / malware in your products?
A. Because we have good reputation and we don't want to ruin it by putting such things into our products, you are free to scan our stuff with all anti-virus programs, however some of them do give false positives (Norton is known trouble maker, Kaspersky however is good to go for). Lately anti-virus companies are developing a conspiracy against game hacking and blacklisting everything that might be used to cheat in games. It is their way of fighting game cheating, they probably get payed by game developers. Sure, we have released lot of viruses and malware, but not in our Store products, everything on our Store is clean and safe and will stay that way, there won't be any sort of malware in there ever.
Read more about Anti Virus False Positives

Q. Anti-Virus says there is virus in your product, what should I do??
A. There is no virus in there, it is false positive. Read more HERE

Q. How do i know that you will send the product once i pay?
A. Everything is automatic, we do not send anything, it is automatic process between payment site (PayPal ..etc) and our site, once you make payment, you will automatically gain access to whatever you ordered, however in some cases, you do need to communicate with us after payment, like TDU2 savegame mods, where you pay and have to send your savegame, we mod it and send modded savegame back. All that, can be done via Support System

Q. I can't find any sort of contact .. how do I contact you ??
A. If you want to contact us regarding our products on Store, then our Support System is open 24/7 and you usually get reply within 24h, if you want to discuss something about computers or game hacking or make a trainer / cheat request, then use our Forum

Q. I don't want to pay wtf!?
A. That wasn't a question .. and if you don't want to pay, we're still nice enough to provide you all the information you need in order to learn how to hack games yourself. That information is FREE and available in our Knowledge Database. See for yourself how to do all that and very soon you realize that it takes more than 5 minutes to write a fully working and professional trainer.

Q. Why do i have to pay?
A. You don't, if you want any of our products, you can buy it or you can learn how to make it yourself. Just like in a fast food place, you either pay money to buy yourself a nice pizza or you can buy all the materials, read thru some guides on how to cook and make it yourself. It will be cheaper, but requires a lot more time, which most people nowdays do not have.
All the information you need to know on how to write trainers, is gathered across our Forum and Knowledge Database over past 15 years, so feel free to read and do it yourself if you think our products is not worth paying for .. see for yourself how many years it will take you to get on the same level as we are :)
I also have a Playlist with video tutorials.

Q. How do i know hack / trainer still works?
A. Every trainer / hack we release, will have specific version in description, telling you which game version is needed for it to work.

Q. How do i use Facebook Connect?!
A. First log into your Facebook account, then come back to our Store, top right, click on LOGIN (or click this one) and then Click on the image saying "Login with Facebook". It should take you to facebook page, then you must allow the app in your facebook and after that, you can easily login with Facebook.
NOTE - Your facebook private information is NOT stored in our system, that includes passwords and other private data, all it does, is takes your basic info from facebook so you don't have to fill it up here on site, it won't even have password, it will simply use facebook's session to login and fill out the basic info (name, username ..etc)

Q. I have seen all those hack topics on your forum .. how i know i will be safe on your site?
A. Because we do not take advantage of our users/customers. However if any of our users / customers try to hack our site or scam us, there will be severe consequences.

Q. Why do you have NO REFUND policy?
A. Because once you have completed the payment, you will get instant access to our product, which you can't return. Therefore you have the product and we have the money, we can send the money back, but how do we know that you have never used the trainer? We don't .. your word is not enough, there are too many scammers out there who want to try and get free trainers and try pulling back the money from paypal after they make purchase. PayPal has no refund policy towards digital goods, so there is no point even trying. Please read PayPal's buyer protection paragraph 13.3.
There are expections tho, if you have not downloaded the trainer (made purcahse by accident, which makes no sense) or if you order a product that is for example "savegame hack" and you must send your savegame first and then you realize you don't want it anymore, then in those cases we do refund. Just keep in mind that we SEE if you download the file, there's no point trying to lie about it. Every IP and request to our site is saved in a log. Even using a proxy has no use, because it is tied to your account.

Q. Why cant i get life time free updates?? I bought the trainer, but won't get updates???
A. Because we can't provide free updates for entire life, if you would use your brain, you would realize it. We would end up making trainer once and then rest of our lives we would have to work for free when people want updates, that's absurd and not possible. Best we can do, is provide 30 days of free updates. Every time game updates, we have to re-write the trainer and we can't do this for free. Sorry, but that's life. Nothing is free.

Q. But some trainers in internet are free and "better", why can't you make free trainers? How can they do it?
A. Omg it was explained 2 times already, but ok ok. Some people release "free" trainers with malware in it, something that records your keystrokes or steals your data, you might think it doesn't, just because they don't mess you up 1 day later, does not mean they don't have it. about 2 years ago it was in news, where 10000 hotmail accounts were posted out in public, full with password. Hotmail said nothing was compromised, but they're stupid. Those logins worked just fine and 10000 people lost their accounts, this is how they get them, they release "free" trainers and idiots like you, who do not want to pay, will fall for it. They use that info after 1-2 years, when nobody suspects. I mean .. you would not suspect a trainer if you get owned 2 years later. You wouldn't probably even remember it. But hackers never forget.
Another type of "free" trainer is the type that has spamware and adware in the trainer, that shows you tons of adverts and some people will click on them, every click earns author money, so you see it is not "free". Those type of trainers also search your computer and browser cache for any email addresses and they will spam those emails with their adverts.
Our trainers are clean and do not go anywhere near your private stuff.
We have earned our trust and lot of our customers know that they can trust our trainers and will not get malware into their PC.

If you still have any questions regarding our Store, then send us a Support Ticket on our Support System (keep in mind, this is strictly for customers only or if you have question regarding any of the products on our Store, this is not for asking help regarding game hacking or other stuff, all that goes onto forum)

If you have general questions regarding game hacking, computers ..etc, then register and post it on our Forum